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Frequently asked questions

We acquire unused or second-hand licenses from companies that no longer need them, often due to bankruptcy, downsizing, or system upgrades. Under a European Court ruling (C-128/11), it is fully legal to resell and use these licenses, including for commercial use. This allows us to offer genuine software at significantly reduced prices without compromising on quality or compliance.

Since we source our licenses from events like bankruptcies and company upgrades, availability can fluctuate. That means we can’t always guarantee an exact restock date. However, in most cases, licenses are back in stock within a week. Feel free to contact us, and we’ll notify you as soon as it's available again.

Yes, Licyo is an authorized reseller and has been a trusted partner in the software industry for over 4 years. We provide fully verified licenses that are legally sourced and safe to use.

In most cases, your license will be delivered within 1 hour via email. Please check your spam or junk folder just in case. If you haven’t received it within that time, feel free to email us, we're happy to help.

We aim to keep our prices as stable as possible. However, because we rely on available stock from companies and auctions, prices may vary slightly. That said, our prices rarely increase by more than 5% per year, and we always strive to remain the most affordable legal option on the market.

Don’t worry, if your license doesn’t work, we’ll make sure you receive a fully functioning one right away. We also offer warranty and free support throughout your license period, so you’re always covered. Our team is here to assist you whenever you need help.